Business Energy Claims has a team of energy and legal experts helping businesses to recover hidden commissions and losses from the mis-selling of energy contracts. The energy market is complex, with over 2,000 brokers selling energy solutions to businesses. Within that market we have discovered a significant number of examples of hidden charges and different forms of mis-selling. The market is unregulated and intermediated, with hundreds of new entrants in the last few years. We are seeking to enable businesses to understand the nature of the deals they have done and recover monies where they have been overcharged. Our aim is to change the business energy market enough that brokers (TPIs) remove mis-selling and become more transparent. The energy broker market is not regulated, and therefore mis-selling and hidden fees earned by brokers is widespread. The brokers add margins to the prices they receive from the suppliers which can be uncapped meaning a substantial proportion of a client’s energy costs could be in the form of fees. Very rarely do the brokers disclose their fees or even how they get paid which is a breach of the duties that are owed to the customer. The multi-billion-pound problem of energy mis-selling is a reflection of years of bad practice from a number of suppliers, brokers and consultants.
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